Viewing and managing billable users

Admins can view and manage the billable users in the system. In the Admin module admin.svg, navigate to the Subscription secondary tab under the Billing primary tab. This view will list the number of billable users under the plan type.

 

From here, click on the Manage Users button which will open the Users tab in the Admin module admin.svg. For each user, the billable status is marked in the Billable column as either Y (billable) or N (not billable). 

 

Note that users which have been added and are still in the process of completing or need to complete the activation process (status color orange pending_status.png) will be considered a billable user. 

 

Users can go directly to the Users tab to view this data, as well without having to go through the Billing tab. 

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