How to know if two step authentication / two factor authentication (2FA) is enabled

There are two methods of two step authentication available:

  • Email
  • Mobile using an authenticator app

 

In the top right corner, click on the user avatar. In the dropdown, the following options may appear:

  • lock.svg 2FA (Email) - Indicates authentication with email is enabled
  • lock.svg 2FA (Mobile) - Indicates authentication with the authenticator app is enabled
  • lock.svg 2FA - Indicates two step authentication is not enabled

 

Alternatively in the drop down, click My Profile to go to the user details. In the Two Step Authentication section, the authentication method will be displayed with a green toggle button green_toggle.png to indicate that method is enabled. 

 

Contact your system Admin if you have any issues with two step authentication. 

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